Shipping Policy

Processing time

Orders are processed within 1 to 3 business days, excluding weekends and holidays. During busy periods processing may take slightly longer, and we will contact you if there is any delay.

Delivery time

Once shipped, orders typically arrive within 7 to 14 business days depending on your location. Delivery estimates are not guaranteed, as carriers can experience delays outside our control.

Shipping rates

Shipping costs and any available delivery options are shown at checkout before you pay.

Order tracking

You will receive an email with a tracking number as soon as your order ships. See our Track Order page for more help.

Shipping address

Please check your shipping address carefully before placing your order. We are not responsible for orders delivered to an incorrect address provided at checkout. If you notice a mistake, contact us right away and we will try to update it before the order ships.

Lost or damaged packages

If your package arrives damaged or appears lost in transit, contact us within 7 days of the expected delivery date and we will work with you to make it right.

Contact

Email: support@stelleae.com
Phone: 1-361-304-3721
Address: Bellmont Commerce LLC, 30 North Gould St, Sheridan, Wyoming